We use digital innovation and collaborative problem-solving to improve everyday interactions.

From strategy and design to development and support

What we do

From strategy and design to development and support, we research, design, create and build for our clients by placing them at the centre of everything we do. So, you can be sure of one thing... CIVIC knows...

Some of our work

Visual identity and branding for the Young EUROSAI conference, London
Branding, Design and creative, Identity, Web design, Web development
Scottish Government
Helping Scotland’s families make simple changes to the way they shop, cook and eat
User research and testing, UX design
St Albans City and District Council
New website helps people of St Albans cope with challenges of COVID-19
CMS, Drupal, Hosting and support, User research and testing, UX design, Web development
The Pensions Ombudsman
User-centred website redesign makes pensions complaints process easier to understand
CMS, Drupal, User research and testing, UX design, Web design, Web development
View all projects
  • Scottish Qualifications Authority (SQA)
  • Scottish Government
  • Independent Office for Police Conduct
  • Kent Fire & Rescue Service
  • Crown Prosecution Service
  • The Pensions Ombudsman
  • St Albans City and District Council
  • UK EITI
  • Longevitas
  • Volkswagen Group
  • Social Security Scotland
  • National Library of Scotland
  • Historic England
  • The Ethical Standards Commissioner
  • Office for Environmental Protection
  • Falmouth Exeter Plus
  • Fleming Fund
  • Housing Ombudsman Service
  • National Museum of the Royal Navy
  • Energy Saving Trust
  • Marketreach
  • Liverpool John Moores University
  • The Pensions Regulator
  • CCW
  • Epping Forest District Council
cookie control

Cookie Control - The original cookie solution updated for GDPR, LGPD and CCPA

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Our thoughts

View all posts
24 October 2024

How old are your Personas?

Does your organisation have personas for your users? If so, well done – they're a great way to align a team around real user needs. But before you feel too smug, when was the last time you updated them? If it’s even been 3 years, a lot might have changed. Is your Student persona now using ChatGPT for their essays? Is your Professional persona working from home? Is your Retired persona cooking with YouTube tutorials on their smartphone?
Cookie Control - data privacy 21 October 2024

Cookie Policy automated generation using the Cookie Scanner

The automated generation of the Cookie Policy is now available in the user area for the full website Cookie Scanner users.