About us
We use creative thinking and digital innovation – and 20 years of know-how - to help our clients communicate better with their audiences and achieve their goals.
Our mission is to understand the needs of our clients, develop the skills of our people, harness the power of technology and build rewarding experiences at every stage of the user journey
Who we are
Since 2001, we've delivered and hosted nearly 1,500 websites and online systems. But we're more than a digital agency. Instead, we combine skills and experience to improve the way people experience all their everyday interactions with our clients. In short, we place user experience at the heart of everything we do.
None of this would be possible without some solid and proven specialisms, including digital strategy, design and development, UX and service design, and user testing. Naturally, you can add unrivalled customer service and value for money into the mix. And know-how. In fact, from strategy and design to development and support, you can be sure of one thing... CIVIC knows.
We've also achieved accreditation with the Good Business Charter. This accreditation recognises responsible business behaviour across ten key components. We believe it's important to be accountable in the way we do business, and by gaining accreditation we're demonstrating our commitment to our staff, suppliers, customers and the environment.
Alongside this, we're certified to internationally recognised ISO standards, including ISO 9001 for quality management, ISO 27001 for information security management, and ISO 27017 and ISO 27018 for cloud security and the protection of personally identifiable information in cloud environments. These certifications reflect our commitment to delivering high-quality digital services while maintaining the highest standards of security, governance and continuous improvement.
Our accreditations
Our values
Straight-talking and approachable
We’re respected for telling it as it is. We are friendly, engaging and welcoming, and pride ourselves in building genuine, honest and lasting relationships with clients.
Expert and flexible
We’re skilled at applying the technology and know-how that can transform user experience, and deliver excellent service by listening to the needs of our clients.
Innovative and curious
We believe in innovation and are always open to new ideas, and have a passion for building great user experiences that help businesses prosper and make a difference to society.
Trusted and collaborative
We’re respected for the quality of our work and the integrity of our relationships, and strive to be open, honest and professional with everyone we come into contact with.
Respectful and supportive
We encourage personal development and value job satisfaction, and engage staff in major decisions. We support the environment and respect diversity, and strive to make a positive social impact.
Our clients
What we do
